FAQ

For any modification to your booking package, we invite you to contact the hotel’s reservation department directly. They will be able to inform you about the terms and check availability.

Our restaurants offer a wide variety of dishes. Once you are here, please feel free to ask our chef, who will be happy to guide you toward the available gluten-free options.

The rooms do not have individual internet connections. However, high-speed Wi-Fi access is available for free in all common areas of the hotel.

All room doors and windows are fitted with them. We can also spray the room upon request.

Some departure countries require certain vaccines, such as yellow fever and Covid. As of 2025, no vaccine is mandatory to enter Senegal. However, it is recommended to be vaccinated against the following diseases: yellow fever, tetanus, polio, diphtheria, hepatitis A, hepatitis B, whooping cough, etc. Please check from your country of departure.

For any car rental requests during your stay at the Royal Horizon Baobab or for airport transfers, please contact our logistics department by email at the following address: logisticsenegal@newhorizonshotels.com.

The hotel is equipped with Type C, D, and E electrical outlets.

Yes, the hotel provides two parking lots for your use.

A late check-out is possible subject to availability. We kindly ask you to contact the reception to learn about the terms and to check if this option is feasible for your stay. This service is subject to a fee.

Check-in is from 3:00 PM and check-out is at 12:00 PM (noon).

The hotel is located 8 km from the town of Saly.